The following are some of the comments that we have received from customers. We must admit that not all of the comments are glowing, (check out the last entry on the page for our 'nasty guy' award!) but if we have someone who is disatisfied, we attempt to contact them and determine exactly what we did wrong so that we can correct it before someone else has the same problem.
Our aim is to have 100% satisfaction with our products!



----- Original Message -----

From: tiger__ca@hotmail.com

To: email@cscracing.com

Sent: Tuesday, June 03, 2008 4:45 PM

Subject: WWW Form Submission

 

order: yes

FIRST: Kyle

LAST: Sopaz

goodservice: very

servicecomments: Because the cage went in so damn smooth I figured I had to of screwed something up! But I didn't :-D

goodshipping: yes

shippingcomments: I picked it up!!

PHONEorder: no

peoplecomments: Great VERY helpful with everything!

reorder: yes

reordercomments: It was too easy! Rather then mess up and cost me twice as much!

easyweb: yes

goodinstructions: yes


orderedbecause: I did not own a tube bender so this just seemed like the simple solution!

othercomments: only problem was the tubes for the "a" pillar that go from the halo to the floor were notched on the wrong end and it kinda set me back a night or two.Editor's Note: Good grief, see, we do make mistakes! sorry Kyle! However I'm pleased to tell you that I got 'er on the track in time and in 3 nights of racing I've finished 1st in 2 qualifiers and 2nd in one.. Came from the back in my first feature to finish 5th (only to save my car and hope the hammers ahead of me would take each other out) started 9th in the 2nd feature and finished 3rd to last years track champ and a guy who pounded me till he pushed me high in the last corner, and WON my third nights feature by a straight-away and started 13th... I'd like to thank you for your quickness in the bending and cutting of my cage i realize that I didn't give a whole lotta notice but thanks again!.. From Kyle Sopaz #12 @ Brighton Speedway Comp4 (1st. in points!)


Sent December 15, 2006
David's cages were delivered to another racer in the same state...unfortunately these things can happen, but we found them and got them out the next day
Yep Jennifer-
We got the cages and everything looks great so far. We love your products and we're telling everyone about you.......Sorry, I meant to e-mail you and let you know.
Also, I can't tell you how much we appreciate the way you cared enough to spend all the time you did chasing these things down. Customer service like no other and better than we could ever ask for.
All the best to you and yours this holiday season.
Dave Hunt
Theroux Racing


TARGA Newfoundland is a 4 day 'Rally on the Rock' that has been running since 2001. We received this e-mail from the chief scrutineer of the 2006 TARGA. The cage was built by CSC Racing Products and we couldn't be more pleased that Arnold and Greg decided to "go with CSC".

----- Original Message -----
From: "Gulliver"
To: "Ralph de Winter"
Sent: Thursday, September 21, 2006 7:58 PM
Subject: Echo Cage

Ralph
I know I asked previously about Arnold Hoar's Echo cage. His Co Driver was a Greg Turner.
I don't know if cage was a CSC product [it was a welded cage] The car was involved in a fairly major 'Off' both Crew taken to Hospital [standard Targa procedure] Arnold was kept in for some hours as he did lose consciousness. Greg just checked over.
One of the first Competitor cars on the scene was driven by a Doctor. His comment to me was '' who ever designed and built that cage deserves a pat on the back. That cage saved a life today''
Anyway I hope it was your cage [it was!] and you can take the pat on the back. [we did!!]
I have attached a couple of pictures
Pete g

then this came from the driver, Arnold Hoar.

and believe it or not, this photo was taken AFTER the flip.


this is from someone who isn't a customer...yet!
Below is the result of your feedback form. It was submitted by
(TEAM53@nycap.com) on Saturday, October 21, 2006 at 08:46:18
---------------------------------------------------------------------------
firstname:: Pete
lastname:: Broderson
country:: United States

contact:: Ralph
MESSAGE:: KUDOS TO RALPH!!!!
I just wanted to drop a line and say thank you for set-up assistance on my CSC camaro sidewinder. Although I purchased the car used 2 months back and not directly from CSC, Ralph gave me some set-up advise and was very friendly when doing so. We must have talked for 30-45 mins. After running usually 9-10 place after feature, Ralph's set-up advise got me a SECOND place finish. Talk about a standup company!!!! DIDN'T EVEN BUY IT FROM THEM AND THEY STILL GAVE ME GREAT ADVISE. Obviously, Greg Froehlich (nasty e-mail) must have some psychological disorder. ( this made us LOL!! we didn't realize that people read ALL of the comments!)
THANKS AGAIN RALPH!!!!!


This came by e-mail from Bossier, LA
----- Original Message -----
To: catalog@cscracing.com
Sent: Thursday, September 14, 2006 7:14 PM

FIRST: allan

LAST: laite

BUSINESS: bossier frame works
CITY: bossier STATE: la.

generalcomments: I purchased a cage kit from yal in 03 for a 1980 malibu. I am real pleased how it went together when I was building it. When I took it to the track for the first time I got a lot of looks. The car handled great. In my 7th feature ever I won by 4 car lengths. I still have the car. I am thinking of buying a modified cage kit and building a limited sportmod out it on a metric frame.


The next e-mail is from Kyle, a 16 year old from BC Canada. He received a quote from us online and then ordered online. He didn't have a business address for delivery (and the terminal was a three hour car/ferry ride away!) so he ingeniously had his roll cage kit delivered to his home track of "Saratoga Speedway". We look forward to seeing him on the top of the results list at Saratoga next year!

Below is the result of your feedback form. It was submitted by
(kx_ryder@hotmail.com) on
Thursday, September 14, 2006 at 01:04:57
---------------------------------------------------------------------------
firstname:: kyle

lastname:: harrison

country:: british columbia canada

MESSAGE:: september 13 thank you i got the rollcage kit today and it all looks good and got here really fast, well worth the money.
thank you very much


Below is the result of your feedback form. It was submitted by (m.muscle@aol.com) on Monday, April 24, 2006 at 17:41:28
---------------------------------------------------------------------------
firstname:: Michael
lastname:: Eble
state:: Indiana
country:: United States
contact:: Chassis
MESSAGE:: Hello, this is Michael T. Eble and I purchased a new fully welded sportsman chassis (metric frame) from you a little over a year ago. We have finally completed the car, and I wanted to thank you for your quality work! You built a fantastic car!


February 22, 2006
Below is the result of your feedback form.
It was submitted
on Wednesday, February 22, 2006 at 11:32:42

firstname:: Darrin
lastname:: Havanec
State: CT
country:: USA

MESSAGE:: If you want to see one of your chassis in production
of being tinned and bodied, check out the link below.
We're pretty happy with the way its coming out,
you guys did a nice job.

"http://www.gooseracing2.com"




December 16, 2004

I just finished up doing a complete car tonight using another one of your roll cage kits, it was purchased a year ago but the customer ran out of money and had to wait on it. When I get someone that wants me to build a car for them, I tell them that I wont buy or build any other roll cage kits from anywhere else but CSC. I am very impressed with your design, I am very impressed with how well and easy everything goes together and I have never had any of the cars that I have built using your cage kits finish out of the top five in points. My sister finished third in the over all points last season, using one of your cage kits, her boyfriend finished 4th in points using your cage kits, I built both cars. So when I say I am impressed with your cage kits, I really and truely am. I have taken some pretty hard hits with your cages, they are very strong and safe!
Thank You for every thing,
Jason Rood
Rood Motorsports CA


April 5, 2005



Below is the result of a feedback form.
It was submitted on Wednesday, November 10, 2004 at 21:34:58
firstname:: Steve
lastname:: Robertson
contact:: Ralph deWinter
MESSAGE:: Ralph, thank you for having the foresight to hold my order to clarify the rear springs. The springs you suggested sound right. It's so nice to have knowledgable customer service. When I win my first race with my new car I will send you a picture. Thanks again.
Steve Robertson.

November 1, 2004.

Your cages were very well built, exact bends and notches I congragulate you. Keep up the excellent work, you should be proud of your staff and workers.
David Anderson, Dickson City, PA
(who purchased an SP-8K, seat mounting kit and interior sheet metal kit)

August 10, 2004.

Hey, Just a little letter to let you know that the cage i bought from you guys was awesome. As a matter of fact i had trouble last saturday night. I won my heat race then placed in the top five in the main. When i crossed the scales they said i was 130 lbs. under weight. I was so used to building my cages out of black pipe that i didn't think to weigh my car before i raced it, figuring it would make weight. This was a good thing though because now i can add more weight where i need it. So the next time i whip they're butt's they'll have to find another reason to disqualify me. When ever i build another car for me or anybody else it will have a CSC cage in it. Thanks for a great product......
Wade Schmidt #28 Owendale Speedway (Owendale,Mi.)

This from a chassis customer who just took delivery of his SP-G8 fully welded chassis.
















Ralph, Just thought you and your staff would like to see how the CSC chassis turned out, and take a minute to thank you and your staff for excellent service and an awesome racecar chassis. We finished 12th in points at Can-Am Motorsports Park in Lafargeville, NY. Our final points position does not truly indicate how well we ran this year, due to late season motor problems a top 10 finish in points was not achievable. Other 2002 stats were 5 top 5's and 10 top 10's......... still searching for that first win. Presently we are placing a new body on the car from nose to tail.... as the old body has multiple war wounds. Once again I would like to thank you and your staff for your excellent service. Dana Aikins, Aikins Racing



A Satisfied Customer!
To CSC Racing Products: My name is Rodger Dresden and I live in Southeast Iowa. We race two different 3/8 mile dirt tracks here in our area. On the weekend of July 4th I had the unfortunate oppurtunity to test your product. I am very happy to say it passed all my tests with flying colors. As you can see from the photo I have attached above, it was a violent roll-over. One that I'm not soon looking forward to happening again either. My brother and I purchased your roll cage kit for our 1978 Chevy Monte Carlo in 1999. We were very pleased at the fit and finished product from your cage kit. And as you can also see, we are VERY pleased at the quality of your product. We both looked at the cage from every angle we could after we scrapped the car and the cage was in remarkable shape besides the obvious damage to the upper halo. We have purchased another Monte Carlo,this a 1985 model and plan to order another kit from CSC Racing Products. We recommend your product to whoever we talk to about building a new car.
Again, my Sincerest Thanks to your Staff at CSC !!
Keep up the Great Work !!!
Rodger Dresden

Another Satisfied Customer!
Thanks to your CSC chassis kit our racer and driver will return to race again. We are a VERY low budget race team from WPA. We built a CHARGER using your CSC roll cage kit. It was my first cage and my first attempt using a high performance MIG welder. The results are in!!! You make it easy for us NOVICE racers to get the job done right the first time. Check out the pictures on the www.asphaltracing.com website.
You can be sure that when I build again...it will be CSC.
Thanks for keeping my 17 year old senior high student in one piece.
God Bless,

Terry Churchfield

Then a few months later we received this from Terry

CSC Cage a winner!
And your cage with the forward bars took the damage on the third lap...yet we finished! Big Time...The Challenger Fall festival 18 lap Feature. Thanks for a great cage! Church

And this letter came from Indiana

CSC,
I would like to thank all the employees at CSC for making a product that is one of the best we've seen. The instructions were easy to follow and EVERY PIECE FIT.
I've sent a picture so you can see the finished product. We race in the Super Street Division at four different tracks: Florence Speedway Ky (1/2 mile dirt), Mudlick Ky (3/8 mile dirt), Lawrenceburg In and Brown County speedways Oh !/4 mile dirt).
It's a 1986 Riviera on a 78 Malibu frame. The roll cage kit required no trimming, or notching except where the main bars went thru the frame.
Thanks again for your excellent product.
Mike Fugitt
Fugitt Racing
Indiana

generalcomments: I bought from you indirectly, Tom Gillespie order a csc cage kit for a camaro, and had it almost finished about 85% and I finished it, but that cage was used in (4) different cars (2) camaro's and(1)66 GTO with a camaro front clip, and a 1983 Olds Cutlass and is still in great shape!!!! It is still on the race track today and the only cars that was not junked was the GTO& OLDS It was and still is winning race's your NUMBER ONE thank you
Dennis Bennett NV

You are welcome. Your roll cages are the best. Even better than the custom made one I have had. I always recommend them to all my racing friends. This roll cage is for my wife's car. So it has to be the best. By the way she asked if you could send her some decals for her car. She would like some large ones if possible. Again thanks for your kind help. P/s she says she will send pictures of the car.
Gregory Bobbett OK

Would you order from us again? yes (most definitely) I've been at 2 races now with my S/10 PU stock truck. I would say I have one of the most safest trucks out there. Thanks for a great cage.
Robert Dible OH

Hello from Whitecourt Alberta. A quick note to tell you guys that the cage kit you sent was awesome! Thank you and keep up the good work.
Denis Blain AB

Everything measured and fit correctly notching was perfect. I did some grinding on a few notches for perfect fit. Your roll cage and seat kit are top quality. Thank You.
Less Laska CT

Very good quality cage looks just as good as a Winston Cup cage. What do you guys use to notch tubing? Very nice job! Joints match up perfectly. Thank you!
Earl Hayes CT

Thank you! for your good work and it was nice doing business with ya'll. Keep up the good work.
Terry Cox GA

I have built 2 race cars with your cage kits & they both fit as promised. Your measurement sheet is very thorough which leaves no guessing. I will definitely buy my next cage kit from CSC.
Douglas Brown PA

YOUR KIT IS A BEAUTIFUL PIECE OF WORK, I'M BUILDING A CAR AGAIN AFTER NOT RACING SINCE BEING A KID & IT SAVED ME TONS OF TIME & TRIPS TO TOWN GETTING PIECES BENT. I BUILT THE KIT OVER A WEEKEND. THANKS!
Jim Benzel CA

This is a very nice cage kit. Everybody that looked at it thought the cage was some of the nicest they had seen. Very safe looking.
Jeremy Forester ND

I was very impressed with the craftsmanship and quality of the cage. Thanks.
David Benoy CA

Very well made cage kit, fit like a glove. P.S. Won first time out with car!!! Thanks, Sparky "69" Racin'
Jeff Benson IL

The Instruction Booklet was very easy to follow, also like the Color Coding on the bars. All in all it was a fairly easy installation. Thank you for an excellent cage.
Rick Mayer FL

The following questionnaire is at the back of our instruction book
that we ship with every roll cage kit.





When these are returned to us they are circulated to every single person employed here. We make every effort to address any problems that appear on these questionnaires. Fortunately, they are usually glowing in their praise which makes everybody here at CSC Racing Products proud of what we do.



A little about our nastiest e-mail EVER

Everyone has someone who isn't happy...our someone isn't a customer, he e-mailed to ask us to give him all the details for free so that he could build his own cage. If you don't see why that might tick us off then perhaps we're not the company for you!
First he sent us this e mail:

firstname:: Greg
lastname:: Froehlich
dayphone:: 4079570868
country:: USA
contact:: Technical
MESSAGE:: Dear sirs,
I have an olds cutlass 1979 A/G body. I am building it for a circle track racing. The tech guy says it must have 2 10 degree bends. I have already wasted to lengths of tubing. Would like to know if you could tell me how the engine bars shouuld be bent, lenghts, degrees.Or if you can point me in the right direction. Thank you very much for your time.
Phone # 407-957-0868 12:00- 1:00 pm est time.
Greg Froehlich chevyimpala435@wmconnect.com

So we sent him a quick note to say that, we sell roll cage kits and he could order one on our website. He didn't much like that answer so he phoned us. Lucky for him, he got the President on the line who told him exactly the same thing: We build roll cage kits, it's how we make our living. It wouldn't make much sense to be giving out that information for free now, would it!
So he responded by e-mail with this snarky response...sorry for the language, his...not ours!

----- Original Message -----
From:chevyimpala435@wmconnect.com
Sent: Tuesday, September 12, 2006 8:43 AM
Subject: Thanks
Thanks for being so friendly (not).Must be the secretary that answered the phone. I would not buy shit from you guys. Didnt know Canadians were such asses all though i'm sure there are alot of nice ones. Have a good day

So, we provide his phone number and e-mail address here. If you want any free information about anything just give Greg a call! or drop him an e-mail - he's a real friendly guy.
update! seems Greg was getting just a little too much mail from our customers, apparently he's had to change his email address and his phone number!


CSC Racing Home Page



back to the top